Frequently Asked Questions
Everything you need to know about House of Mangalam products and services.
What makes House of Mangalam products unique?
We specialize in premium home essentials crafted with traditional integrity and modern quality standards. Our products, especially our range of camphor and puja essentials, are 100% pure and sourced from the finest ingredients to ensure a serene atmosphere in your home.
How long does shipping take for domestic orders?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. You will receive a tracking link via email once your order has been dispatched.
What is your return and exchange policy?
We offer a 7-day return policy for unused and unopened items in their original packaging. If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery with photos of the package.
Are your fragrance and camphor products safe for indoor use?
Yes, all our products are designed specifically for home use. Our camphor is free from harmful chemicals and additives, ensuring a clean burn that is safe for your family and the environment.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI payments, Net Banking, and popular mobile wallets. We also offer Cash on Delivery (COD) for most pin codes across India.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. Once the order has entered the processing or shipping stage, we are unable to make changes. Please reach out to our customer service immediately for assistance.